Team Training

Products

ATP Class Kit

Note: this item is available for sale only to our Authorized Atlassian Training Partner program members. If you are not sure if this is you or not please reach out to us here.

If you're already an Atlassian Solution Partner but not sure if you're a Authorized Atlassian Training Partner please see our page here

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Certification Vouchers


ACP Certification exams can be paid for with vouchers purchased from Atlassian. Read these important considerations before making a voucher purchase:
  • Exam ACP-600 Project Administration in Jira Server is excluded; it cannot be paid for with a voucher.
  • Voucher(s) will be emailed to you within 1 business day.
  • Voucher purchases from Atlassian are non-refundable and non-transferrable.
  • Kryterion exam registrations paid for with a voucher are subject to late-rescheduling and late-cancellation fees if you make changes within 72 hours of your exam appointment.
  • Atlassian subsidizes your retake of failed Professional-level exams. The price of a retake is only USD $150.50. For this reason we don't recommend using purchased vouchers with a value of USD $350 to retake failed exams. Plan to use the voucher code supplied in your Test Completed email and pay the USD $150.50 balance using a credit card.
  • Vouchers expire 365 days from purchase; the expiration cannot be extended and the voucher cannot be replaced.
  • The exams must be scheduled and taken on or before the expiration date.
  • Use of vouchers is subject to our voucher use policies.

Are you thinking of purchasing vouchers only because you need an invoice showing your company's name and VAT ID? You do not need to purchase vouchers in this case. Each exam taker can generate an invoice in the Certification Portal for exams they paid for with a credit card; the invoice can be customized with your company's name and VAT ID.

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Planning with Portfolio for Jira (Team Virtual)


Portfolio for Jira is Agile roadmapping for the enterprise. With Portfolio for Jira, you can create reliable forecasts of your work and at the same time keep track of current work across realistic schedules in an ever-changing environment, maintaining one source of truth. In this course, you gain a broad overview of the features of Portfolio for Jira and learn how to use the improved planning interface to create a plan that reflects your reality. The labs provide hands-on experience making adjustments to scope, teams, and releases. You'll also learn how to safely test what-if scenarios to improve your long-term planning effectiveness.

Duration: ~6 hours
Level: Introductury to intermediate

High-Level Topics

  • Overview of Portfolio
  • High-level planning with Portfolio - manipulating the iron triangle to achieve results
  • Configuring JIRA Software to support Portfolio hierarchies
  • Creating a Plan
  • Understanding and using the Portfolio schedule view
  • Changing and managing scope
  • Using dependencies
  • Changing and managing releases
  • Changing and managing teams
  • Creating and using colors
  • Getting the information you need with Portfolio views

Course Objectives

  • Configure JIRA for effective Portfolio support
  • Create a plan that includes all of the initiatives and resources required to meet business goals
  • Use the Scope tab to manipulate and manage issues and dependencies
  • Use the Teams tab to manage human resources and their allocation to tasks
  • Use the Release tab to manage release schedules
  • Use colors to track how the teams are staying focused on key initiatives
  • Use what-if scenarios to experiment with adjustments to improve plan performance
  • Use views to show stakeholders plan progress and scenarios under consideration
  • Use the program level views to monitor multiple plans

What is Team Virtual format?

You can schedule a private class for your team of up to 12 at your convenience. Because it’s virtual and delivered over a WebEx session, your team can join from different locations, and there’s no travel required. All students get access to their own hosted lab environment during the class to perform guided exercises. They’ll have access to course materials prior to class so they can take notes during class, and they’re a great reference after the session.

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review our Technical FAQ sections page here.

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Introduction to Agile Development with JIRA and Bitbucket (Team Virtual)


This course combines the power of JIRA and JIRA Agile with Bitbucket and Bamboo, enabling developers to integrate all aspects of Agile software development. Through a case study and hands-on approach, attendees learn how to use feature-driven development and custom workflows to produce higher quality software, faster. Topics covered include connecting issues in JIRA to code, using pull requests in Bitbucket for peer code reviews, and configuring Bamboo to automatically build, test and merge new feature branches.

Duration:  4 hours
Level:  Introductory

Objectives

After attending this course, attendees should be able to:

  • Identify each component of the Atlassian developer tool set
  • Describe the purpose of each component
  • Describe how each component is used in the software development process
    • Confluence
    • JIRA
    • JIRA Agile
    • Bitbucket Server (formerly Stash)
    • Bamboo
  • Use each component to do a set of typical tasks in a case study software development project

Audience

Program/product/project managers, technical managers, business analysts, developers, testers, and anyone interested in learning about effective agile techniques.

Prerequisites

Be familiar with basics of JIRA and Agile software development. Experience with Git.

Topics

  • Components of the Atlassian Developer Tools product set
  • Purpose of each component
  • How each component is used in the software development process

What is Team Virtual format?

You can schedule a private class for your team of up to 12 at your convenience. Because it’s virtual and delivered over a WebEx session, your team can join from different locations, and there’s no travel required. All students get access to their own hosted lab environment during the class to perform guided exercises. They’ll have access to course materials prior to class so they can take notes during class, and they’re a great reference after the session.

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review our Technical FAQ sections page here.

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Jira Server Administration: Getting a service desk up and running (Team Virtual)


This course gives you a solid introduction to getting a service desk up and running using Jira Service Desk. You'll get hands-on experience performing the most crucial configuration tasks to set up your service desk.

Topics include configuring and branding your customer portal, creating queues and SLAs for your service team, linking a knowledge base, adding participants, and automating your service desk. The course includes a variety of business use cases to assist you in understanding Jira Service Desk administration, and best practices are emphasized for each topic.

Should Cloud customers take this course? It depends. What you learn in this course applies to Jira Service Desk Cloud. However, there are some differences The UI and navigation in the course differs from the Cloud product you have. If you are OK with this, then you will benefit from taking this course.

Duration:  7 hours
Level: Introductory to intermediate

Objectives

After attending this course, attendees should be able to:
  • Create a service desk project
  • Set up request types
  • Create queues
  • Create service level agreement (SLA) metrics
  • Link your service desk to a Confluence knowledge base
  • Add an email account
  • Brand your customer portal and global help desk
  • Add agents, customers, and other Jira users
  • Create and customize automation rules

Audience

Anyone responsible for setting up a Jira Service Desk project which includes:

  • Jira Administrators
  • Service Desk Administrators
  • Service Desk Managers
  • Team Managers
  • IT Managers

Prerequisites

  • If you're solely responsible for setting up a Jira Service Desk project, there are no prerequisites.
  • If you're also responsible for setting up Jira company-wide, you should have completed Jira Administration Part 1 or have equivalent experience.

Topics

  • Introduction to Jira Service Desk
  • Creating a service desk
  • Setting up request types for your customers
  • Creating queues for your service teams
  • Creating service level agreement (SLA) metrics
  • Linking your service desk to a Confluence knowledge base
  • Adding an email address to accept email requests from your customers
  • Branding your customer portal and global help desk
  • Adding agents, customers, and other Jira users to your service desk
  • Automating your service desk

What is Team Virtual format?

You can schedule a private class for your team of up to 12 at your convenience. Because it’s virtual and delivered over a WebEx session, your team can join from different locations, and there’s no travel required. All students get access to their own hosted lab environment during the class to perform guided exercises. They’ll have access to course materials prior to class so they can take notes during class, and they’re a great reference after the session.

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review our Technical FAQ sections page here.

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Onsite


Atlassian University Onsite

A Team Onsite session is ideal to get your entire team ramped up together!

Each session can host up to 12 lab environments. Choose any 2 half-day classes or 1 full-day class from our standard curriculum. You select the best date & time(s) and we work our best to accommodate. We need at least two weeks after receipt of payment to coordinate all logistics, so please plan accordingly.

Why Team Training?

Economical

  • Starts at $7500 per day, which includes instructor, travel expenses (in most regions) and courseware for up to two classes per day.
  • You save on your team’s travel costs.

Convenient

  • We'll send an instructor to your site!
  • You're not restricted to our public schedule.
  • You get to select the date and time that's convenient for your group (subject to instructor availability).
  • Give us a 1st and 2nd choice for date/time preference; we can usually meet one of them. We do require a couple weeks notice.

Focused

  • With only people from your company in the class, the issues and questions are more relevant to your team.
  • While we don't offer customized content, our instructor will speak with you prior to class to understand your team and areas to emphasize and de-emphasize.

Scheduling Atlassian University Onsite

Determine which classes you'd like for your team by reviewing course descriptions. Contact us here to verify that we can staff the onsite engagement. We will also send you a detailed list of site requirements in order to hold training at your company - see setup requirements below.

Any cancelation or reschedule request must be in writing to Atlassian and is subject to the Refund policy here.

Setup Requirements for Atlassian University Onsite

Each student uses an individual virtual lab machine for hands-on exercises and must be prepared and able to access a fast broadband Internet connection with a capable computer. We provide the classes through WebEx. Or you may provide your own meeting host. Please review our Technical FAQ sections page here.


DevOps Simulation Workshop

In this action-packed workshop, we'll tackle the practical and cultural challenges organizations face when attempting a DevOps transformation, and leave you with valuable and actionable advice for your own DevOps journey. You'll be separated into teams that collectively represent business, developers, product owners, infrastructure operations, scrum masters, testers, and a service desk. During 3 rounds of simulations, teams will deliver new applications/services and operate existing ones. After each round, teams will be graded on:

  • Ability to deliver business impact
  • Ability to ship better software
  • Time to market
  • Customer Satisfaction

No technical expertise or DevOps knowledge required.


Scheduling DevOps Simulation Workshop

  • Workshop requires customer to provide an adequately sized class/meeting room to accommodate 16-20 participants and two instructors.
  • Requested Workshop date is not confirmed until payment is received by Atlassian and instructor availability is confirmed.
  • Extra travel fees may be incurred if instructor must travel outside of primary geography, or if travel costs increase due to flights on specifically requested dates.
  • Atlassian requires at least 21 calendar days from payment date to confirm session date and any additional travel costs, based on instructor availability.
  • We suggest you book the workshop on all attendees' calendars to ensure availability and participation.
  • Workshop requires a minimum of 16 participants and a maximum of 20. If the minimum number of participants (16) is not met, the workshop cannot be held but is treated as delivered and fees are forfeited.
  • Any cancelation or reschedule request must be in writing to Atlassian and is subject to the Refund policy here.



Payment Notes

Training credits are not an accepted payment method for the DevOps Simulation Workshop.

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Jira Server Essentials (Team Virtual)


You are brand new to Jira, not sure what the product does, and word has it, there are multiple Jira products. How do you get started using Jira? How will it help you with your work and help your team collaborate? If you have these or similar questions, then this course is for you.

In this course, you'll learn about the three Jira products: Jira Core, Jira Software and Jira Service Desk. You'll get comfortable with Jira through hands-on experience performing the most common tasks, working through real-life scenarios on a preconfigured instance of Jira. You'll learn who typically performs which tasks and why, by experiencing Jira through different user roles. You'll also learn the basics of managing and tracking team issues and projects. You'll return to your jobs feeling confident that you can get started with and use the right Jira product in your everyday work.

Should Cloud customers take this course? No.

Duration:  4.2 hours
Level:  Introductory

Objectives

After attending this course, attendees should be able to:
  • Create a Jira issue and progress it through the workflow
  • Monitor the issue status as it flows through the workflow using search
  • Describe how issues are organized in Jira
  • Save a search to simplify status requests
  • Modify existing issues, changing priority and assignees
  • Update multiple issues in one operation to align with changing business requirements
  • Create Pie Chart reports to communicate user utilization and issue complexity
  • Communicate progress of project tasks using the Jira dashboard
  • Submit service desk request using the Customer Portal
  • Organize service desk requests using queues
  • Move agile software development issues through the workflow using a Scrum board
  • Communicate project process using agile specific reports

Audience

This course is designed for new Jira users: product managers, project administrators, Jira application administrators, developers, and system administrators. Jira experience or issue tracking application experience is not required. This class or equivalent experience is highly recommended as a precursor for all other Jira courses.

Prerequisites

None

Topics

  • Introduction to Jira
  • Jira Projects
  • Tasks & Issues
  • Working on Issues
  • Jira Search
  • Reports & Dashboards
  • Jira Software & Jira Service Desk Specifics

What is Team Virtual format?

You can schedule a private class for your team of up to 12 at your convenience. Because it’s virtual and delivered over a WebEx session, your team can join from different locations, and there’s no travel required. All students get access to their own hosted lab environment during the class to perform guided exercises. They’ll have access to course materials prior to class so they can take notes during class, and they’re a great reference after the session.

Not sure when you'll start your course?​ On Demand courses are available immediately and expire 30 days from the time of purchase (​n​o exception​s​)​. So, if you're not sure when you'll be able to start your class, click HERE to buy the course with training credits! While it requires an additional step for you to log into our training portal to manually start your class, it's worth it if you'd prefer the flexibility of pausing the 30 day clock until you're ready to begin. Training credits, unlike On Demand courses, are valid for one year from the date of purchase.

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review our Technical FAQ sections page here.

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Jira Server Administration Part 1: Getting up and running (Team Virtual)


In this course, you learn the most important tasks to set up a new Jira instance (Jira Software, Jira Core or Jira Service Desk). You get hands-on experience performing the administration tasks that are common to all three Jira applications.

Topics include a solid introduction to the following areas of Jira Administration: user management, global and project permissions, project roles, and the configuration of issue types, workflows, and screens. You also learn how to share project configuration by taking advantage of the power of schemes. The course includes a variety of business use cases to assist you in understanding Jira administration, and best practices are emphasized for each topic.

Should Cloud customers take this course? It depends. What you learn in this course applies to Jira Cloud. However, there are some differences. For the Cloud platform, user and group management has moved to an area called Site Administration. The course does not cover the new next-gen projects and their administration. Finally, the UI and navigation in the course differs from the Cloud product you have. If you are OK with these differences, then you will benefit from taking this course.

Duration: 8 hours
Level: Introductory

Objectives

After attending this course, attendees should be able to:
  • Configure system settings
  • Set up users and groups
  • Configure global permissions
  • Create and configure projects
  • Create issue types
  • Update workflows
  • Edit fields and screens
  • Configure project permissions and roles
  • Share project configurations

Audience

This course is designed for new Jira administrators. This includes anyone who administers Jira Software, Jira Service Desk, and/or Jira Core.

Prerequisites

  • Jira Essentials course or equivalent experience using Jira - you should have a basic understanding of projects, issues, issue types, and workflow.
  • You should know the basics of using the Jira application(s) you have - Jira Software, Jira Service Desk, and/or Jira Core.
  • Optional - Getting Started with Jira Software course - if you use Jira Software.

Topics

  • System settings
  • User and group management
  • Configuring global permissions
  • Project creation and configuration
  • Issue types
  • Workflows
  • Fields and screens
  • Project permissions and roles
  • Sharing project configurations
  • Introduction to schemes

What is Team Virtual format?

You can schedule a private class for your team of up to 12 at your convenience. Because it’s virtual and delivered over a WebEx session, your team can join from different locations, and there’s no travel required. All students get access to their own hosted lab environment during the class to perform guided exercises. They’ll have access to course materials prior to class so they can take notes during class, and they’re a great reference after the session.

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review our Technical FAQ sections page here.

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Jira Server Administration Part 2: Taking it to the next level (Team Virtual)


This course follows on from the Jira Administration Part 1 course. It continues the same case study and goes deeper into the administration tasks covered in Part 1, focusing on Jira Software and Jira Core.

This course will explore more complex schemes (only permission and notification schemes were covered in Part 1), more advanced workflow configuration as well as board and sprint permissions. The course is structured around a case study where an organization creates a set of configurations and schemes to apply to new projects and existing in progress projects. Real world examples and and best practices are emphasized.

Should Cloud customers take this course? It depends. What you learn in this course applies to Jira Cloud. However, there are some differences. The course does not cover the new next-gen projects and their administration. Also, the UI and navigation in the course differs from the Cloud product you have. If you are OK with these differences, then you will benefit from taking this course.

Duration: 8 hours
Level: Introductory to Intermediate

Objectives

After attending this course, attendees should be able to:
  • Ask stakeholders the right questions to extract the business requirements
  • Map business requirements to Jira configurations
  • Create issue types, fields, and screens to make it easy for your teams to get their work done
  • Customize workflows to match how your teams work
  • Configure who can manage sprints and administer boards
  • Create a set of standard schemes and configurations to use for new and existing projects
  • Establish Jira administration best practices
  • Be a Jira Superhero!

Audience

This course is designed for new Jira Software Administrators who administer Jira Software and/or Jira Core.

Prerequisites

  • Jira Essentials
  • Getting Started with Jira Software
  • Jira Administration Part 1: Getting up and running

Note: If it's been a while since you attended Jira Administration Part 1, you might want to review the materials before this class

Topics

  • Mapping your business requirements into Jira
  • Configuring issue types, fields, screens and their associated schemes
  • Customizing workflows with conditions, validators, and post functions
  • Configuring board and sprint permissions
  • Applying configurations to new and existing projects

What is Team Virtual format?

You can schedule a private class for your team of up to 12 at your convenience. Because it’s virtual and delivered over a WebEx session, your team can join from different locations, and there’s no travel required. All students get access to their own hosted lab environment during the class to perform guided exercises. They’ll have access to course materials prior to class so they can take notes during class, and they’re a great reference after the session.

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review our Technical FAQ sections page here.

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Getting Started with Jira Software Server (Team Virtual)


This course teaches the basics of using Jira Software to facilitate and manage agile software development projects. It covers the main tasks performed by the product owner, the scrum master, and the development team.

Topics include an overview of the Agile Scrum development process, as well as a solid introduction to creating and configuring a Scrum board, managing the backlog, planning and creating a sprint, and running the active sprint. It also provides an overview of the reporting capabilities of Jira Software.

Should Cloud customers take this course? No.

Duration:  3.5 hours
Level:  Introductory

Objectives

After attending this course, you'll be able to:
  • Describe the Scrum software development process and how it's implemented in Jira Software
  • Create an Agile Scrum board and perform general configuration of the board
  • Groom the backlog and plan the sprint
  • Prioritize issues and group them into epics and versions
  • Estimate stories and create a sprint backlog
  • Configure the board to add columns, swimlanes, and quick filters
  • Map statuses to columns, transition stories across the board to "Done"
  • Identify and use appropriately the 3 most common reports for Scrum development

Audience

Agile developers, agile coaches, scrum masters, team leads, project managers, product owners. Anyone who uses Jira Software to manage Agile development.

Prerequisites

  • Jira Essentials or equivalent experience using Jira
  • You should have a basic understanding of Jira Software, including creating and transitioning issues, creating and editing basic JQL queries
  • You should have a practical knowledge of the Agile process and Scrum

Topics

  • Scrum in Jira Software
  • Creating an Agile Board
  • Managing the Backlog
  • Active Sprints
  • Reports

What is Team Virtual format?

You can schedule a private class for your team of up to 12 at your convenience. Because it’s virtual and delivered over a WebEx session, your team can join from different locations, and there’s no travel required. All students get access to their own hosted lab environment during the class to perform guided exercises. They’ll have access to course materials prior to class so they can take notes during class, and they’re a great reference after the session.

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review our Technical FAQ sections page here.

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Getting More from Jira Software Server (Team Virtual)


This course focuses on the Agile project team. Project Managers and Product Owners learn how to turn customer feedback into a well organized backlog and how to ensure that estimation statistics are giving them the information they need.

Scrum masters and board admins learn how to configure boards to meet all project requirements, regardless of the complexity of the project. Developers learn how to use and log time against sub-tasks. The entire team experiences the benefits of Jira Software's integration with development and collaboration tools, for the purpose of monitoring sprints and planning releases. They also learn how to maximize Jira's reporting capabilities.

Should Cloud customers take this course? No

Duration:  7 hours
Level:  Intermediate

Objectives

After this course, you'll be able to:
  • Identify the person/role who can configure a change
  • Turn issues from your feedback loop into a well organized, prioritized backlog
  • Explain the differences between Scrum, Kanban, Scrumban, and Kanplan process methodologies
  • Articulate what the filter query must do to give you the issues you need on your board
  • Articulate the requirements for a filter query and workflow needed for your team's Scrum board
  • Set estimation tracking statistics to meet your requirements
  • Use, and log time to subtasks
  • Explain what a "scrum of scrums" is and who would use it
  • Describe the purpose and benefit of the Release Hub
  • Analyze reports and glean information from them that can be fed back into sprint planning to improve efficiency
  • Implement dashboards that enable members of the project team to recognize problems and address them in a timely manner

Audience

This course is for Jira Project Managers, product owners, scum masters, and dev team members who want to know how to get the most out of their Agile development using Jira Software.

Prerequisites

  • Getting Started with Jira Agile/Software (or equivalent experience)
  • Basic working knowledge of Jira Software

Topics

  • Projects and project teams
  • Backlog management (including for Kanban)
  • Sprint planning
  • Estimation
  • Running the sprint
  • Release management
  • Reporting

What is Team Virtual format?

You can schedule a private class for your team of up to 12 at your convenience. Because it’s virtual and delivered over a WebEx session, your team can join from different locations, and there’s no travel required. All students get access to their own hosted lab environment during the class to perform guided exercises. They’ll have access to course materials prior to class so they can take notes during class, and they’re a great reference after the session.

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review our Technical FAQ sections page here.

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Jira/Confluence Integration (Team Virtual)


In this course, attendees learn how to use Jira and Confluence together in ways that enable teams to manage projects seamlessly across the two applications.

Learn to use Confluence to define product requirements, create Jira epics, stories, and issues and link them directly to the product requirements without ever leaving Confluence. Learn how to use Jira reporting to create dashboards that keep your team informed on project progress and status. The course is based on a scenario which demonstrates how to manage a project, from inception to completion of a sprint, using Jira, Jira Software and Confluence (Agile experience is not necessary). Note that this course is not about integrating Confluence and Jira from a system administration context.

Duration:  3.5 hours
Level:  Introductory

Objectives

After attending this course, attendees should be able to:
  • Use Jira and Confluence to manage the development process
  • Manage tasks and projects using applications that they are familiar with
  • Provide project-level reporting on tasks across applications
  • Ensure that each member of the team is in touch with the development process and can work efficiently on tasks

Audience

Project managers, business analysts and developers, Jira and Confluence application administrators, Jira and Confluence users.

Prerequisites

Jira Essentials and Getting Started with Confluence or equivalent

Topics

  • General project admin: versions, components, screens
  • Fields and field-itis
  • Basic workflow
  • Moving issues to a new project
  • Project admin tools including helper interfaces

What is Team Virtual format?

You can schedule a private class for your team of up to 12 at your convenience. Because it’s virtual and delivered over a WebEx session, your team can join from different locations, and there’s no travel required. All students get access to their own hosted lab environment during the class to perform guided exercises. They’ll have access to course materials prior to class so they can take notes during class, and they’re a great reference after the session.

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review our Technical FAQ sections page here.

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Realizing the Power of Jira Reporting & Dashboards (Team Virtual)


This course is for those who are new to Jira dashboards and reports.

You'll learn how to use Jira Software's out-of-the box reporting and dashboard capabilities to view and assess progress and bottlenecks within projects. In hands-on exercises, you'll create and configure a project dashboard and learn how to configure dashboard gadgets. You’ll also learn how to read Jira Software reports, configure a wallboard, and create a multi-project dashboard. The course discusses dashboard best practices and pitfalls and how to ensure your reporting reflects the right metrics at the right time. This course should put you on the path to using one of Jira Software's core strengths: displaying project status visually on fully customizable dashboards.

Should Cloud customers take this course? It depends. What you learn in this course about Jira reports and dashboards applies to Jira Cloud. However, the UI and navigation in the course differ from the Cloud product you have. If you are OK with this, then you will benefit from taking this course.

Duration: 6 hours
Level: Intermediate

Objectives

After attending this course, attendees should be able to:
  • Create and configure reports
  • Create and configure dashboards
  • Use filters as the data sources for dashboards
  • Select the appropriate report/gadget to answer a question, given a scenario
  • Read and interpret reports and gadgets
  • Select gadgets for use in Wallboards
  • Create and configure Wallboards
  • Use a Jira gadgets within Confluence
  • Configure appropriate access to reports
  • Share dashboards

Audience

Jira Project Managers, Scrum Masters, and Jira software users

Prerequisites

  • Basic familiarity of Jira SW to include:
    • Navigating through the UI
    • Viewing Boards
    • Viewing Issues
  • Basic understanding of Jira Workflows
  • Basic understanding of Jira Filters to include
    • Sharing filters with other Jira users
    • Setting filter permissions
    • Using Advanced editor to enter filter query

Topics

  • Reports
  • Dashboards/Gadgets
  • Jira/Confluence report integration
  • Jira filters as gadget data sources
  • Sharing Jira Information
  • Wallboards

What is Team Virtual format?

You can schedule a private class for your team of up to 12 at your convenience. Because it’s virtual and delivered over a WebEx session, your team can join from different locations, and there’s no travel required. All students get access to their own hosted lab environment during the class to perform guided exercises. They’ll have access to course materials prior to class so they can take notes during class, and they’re a great reference after the session.

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review our Technical FAQ sections page here.

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Getting More from Jira Workflows (Team Virtual)


Do you want to learn how to configure and customize Jira workflows? In this course you'll discover advanced workflow features like conditions, validators, post functions, triggers, and commonly used status and transition properties. You'll learn workflow best practices and how to find solutions to common workflow requirements using real business scenarios. By the end of this hands-on course, you'll be able to build more effective Jira workflows by using all available workflow features. By the way, the concepts taught here apply to workflows in all Jira products.

Should Cloud customers take this course? It depends. What you learn in this course about Jira workflows applies to Jira Cloud Classic projects. (This course is not applicable to NextGen projects). However, the UI and navigation in the course differ from the Cloud product you have. If you are OK with this, then you will benefit from taking this course.

Duration:  8 hours
Level:  Intermediate

Objectives

After attending this course, attendees should be able to:
  • Use advanced workflow features
  • Deal with complex workflow requirements
  • Implement best practices for creating and managing workflows

Audience

This course is primarily designed for Jira administrators who are new to customizing workflows. However anyone who's responsible for, or interested in, designing and maintaining business processes and translating real-world business needs into Jira workflow requirements can benefit from taking this course.

Prerequisites

Atlassian University's Jira Admin Parts 1 & 2 or equivalent. You should also be comfortable with:

  • Managing users / groups / roles
  • Creating and using screens, fields, projects, issues, and schemes
  • Creating and using workflow statuses, transitions and schemes

Topics

  • Reviewing basic workflow concepts and configuration
  • Addressing complex real-world process requirements using Jira workflows
  • Creating conditions and validators
  • Automating your workflows with post functions
  • Triggering transitions
  • Extending workflows with properties
  • Implementing best practices using advanced workflow features

What is Team Virtual format?

You can schedule a private class for your team of up to 12 at your convenience. Because it’s virtual and delivered over a WebEx session, your team can join from different locations, and there’s no travel required. All students get access to their own hosted lab environment during the class to perform guided exercises. They’ll have access to course materials prior to class so they can take notes during class, and they’re a great reference after the session.

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review our Technical FAQ sections page here.

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Confluence Administration (Team Virtual)


Are you a new Confluence administrator that needs to set up a new Confluence Server instance or take on oversight of an existing one? Do you need to know where to get started and learn the most important Confluence administrative tasks? If this sounds like you, this course is for you.

You'll gain a solid introduction to configuring your instance, managing your users and groups, and controlling access. You'll also learn how to effectively administer spaces and manage content, including structuring content so it's easy to find and use, cleaning up and maintaining content, and controlling access to content. The course includes a variety of business use cases and hands-on exercises to assist you in understanding Confluence administration. Best practices are included for each topic.

Should Cloud customers take this course?
No. While there are many similar concepts between Confluence Cloud and Confluence Server, the user interface and the way various features are implemented are very different.

Duration:  7 hours
Level:  Introductory

Objectives

After attending this course, attendees should be able to:
  • Configure system settings
  • Set up access to your Confluence site
  • Configure global permissions
  • Create and configure spaces
  • Manage content in your spaces
  • Back up spaces and your Confluence site

Audience

  • Confluence Administrators
  • Space administrators who want to become a Confluence administrator

Prerequisites

Atlassian University's Confluence Server Essentials course or equivalent. You should also be comfortable with creating and editing pages, using macros, and working in spaces.

Topics

  • Configuring your system
  • Setting-up users and security
  • Administering spaces
  • Managing content
  • Ongoing Confluence administration

What is Team Virtual format?

You can schedule a private class for your team of up to 12 at your convenience. Because it’s virtual and delivered over a WebEx session, your team can join from different locations, and there’s no travel required. All students get access to their own hosted lab environment during the class to perform guided exercises. They’ll have access to course materials prior to class so they can take notes during class, and they’re a great reference after the session.

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review our Technical FAQ sections page here.

Read More

Confluence Server Essentials (Team Virtual)


You are faced with a new application called Confluence, and the buzz is that it's a great place to do your work and that it'll help you collaborate with others. But how does that happen? And how do you get started using Confluence? If you have these or similar questions, then this course is for you.

You'll learn the basics of Confluence, how to use it to create content and collaborate with co-workers. You'll first dive into the basics: creating, editing and formatting pages, adding different types of content like files, links and graphics, editing collaboratively and using the hidden power tool of Confluence – macros. But creating content is only half the story. You'll also get into the power-user realm, where you'll learn to organize content and to extend Confluence with other applications (available from the Marketplace). You'll also learn how to create content in Confluence to expose Jira information. This course will get you on the path to becoming a skilled Confluence power-user.

Duration:  8 hours
Level:  Introductory

Objectives

After attending this course, attendees should be able to:
  • Set-up your Confluence profile
  • Create, format and edit pages
  • Collaborate by commenting on and sharing pages
  • Add other content to pages including images and files
  • Manage pages by organizing hierarchically, moving and deleting
  • Work with tables
  • Use macros to make pages simple, beautiful, and more functional
  • Work with page revisions
  • Manage page restrictions
  • Extend Confluence with Marketplace apps
  • Export and import content

Audience

All Confluence users.

Prerequisites

None

Topics

  • Create, edit and delete pages
  • Add attachments
  • Create, format, edit and manage content
  • Use collaboration functionality to collaborate with your team
  • Extend Confluence with Marketplace apps
  • Expose Jira information in Confluence content
  • Restrict pages when you need to

What is Team Virtual format?

You can schedule a private class for your team of up to 12 at your convenience. Because it’s virtual and delivered over a WebEx session, your team can join from different locations, and there’s no travel required. All students get access to their own hosted lab environment during the class to perform guided exercises. They’ll have access to course materials prior to class so they can take notes during class, and they’re a great reference after the session.

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review our Technical FAQ sections page here.

Read More

Confluence Essentials (Team Virtual)OLD


You are faced with a new application called Confluence, and the buzz is that it's a great place to do your work and that it'll help you collaborate with others. But how does that happen? And how do you get started using Confluence? If you have these or similar questions, then this course is for you.

You'll learn the basics of Confluence, how to use it to create content and collaborate with co-workers. You'll first dive into the basics: creating, editing and formatting pages, adding different types of content like files, links and graphics, editing collaboratively and using the hidden power tool of Confluence – macros. But creating content is only half the story. In the second half of the course, you'll get into the power-user realm, where you'll learn to create and manage Spaces to organize content and to extend Confluence with other applications (available from the Marketplace). You'll also learn how to create content in Confluence to expose Jira information. This course will get you on the path to becoming a skilled Confluence power-user.

Duration:  7.5 hours
Level:  Introductory

Objectives

After attending this course, attendees should be able to:
  • Set-up your Confluence profile
  • Create, format and edit pages
  • Collaborate by commenting on and sharing pages
  • Add other content to pages including images and files
  • Manage pages by organizing hierarchically, moving and deleting
  • Work with tables
  • Use macros to make pages simple, beautiful, and more functional
  • Create and administer a space
  • Work with page revisions
  • Manage space and page permissions
  • Extend Confluence with Marketplace apps
  • Export content to formats like PDF, XML

Audience

All Confluence users.

Prerequisites

None

Topics

  • Create, edit and delete pages
  • Add attachments
  • Create, format, edit and manage content
  • Use collaboration functionality to collaborate with your team
  • Create and administer Spaces
  • Extend Confluence with Marketplace apps
  • Expose Jira information in Confluence content
  • Restrict pages when you need to

What is Team Virtual format?

You can schedule a private class for your team of up to 12 at your convenience. Because it’s virtual and delivered over a WebEx session, your team can join from different locations, and there’s no travel required. All students get access to their own hosted lab environment during the class to perform guided exercises. They’ll have access to course materials prior to class so they can take notes during class, and they’re a great reference after the session.

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review our Technical FAQ sections page here.

Read More