Jira Server Administration Part 1: Getting up and running (On Demand)

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To register for this course please click "Register" below. If you are registering for someone else please check "This is for someone else".

The training is priced from $ 400.00 USD per participant



Summary

In this course, you learn the most important tasks to set up a new Jira instance (Jira Software, Jira Core or Jira Service Desk). You get hands-on experience performing the administration tasks that are common to all three Jira applications.

Topics include a solid introduction to the following areas of Jira Administration: user management, global and project permissions, project roles, and the configuration of issue types, workflows, and screens. You also learn how to share project configuration by taking advantage of the power of schemes. The course includes a variety of business use cases to assist you in understanding Jira administration, and best practices are emphasized for each topic.

Should Cloud customers take this course? It depends. What you learn in this course applies to Jira Cloud. However, there are some differences. For the Cloud platform, user and group management has moved to an area called Site Administration. The course does not cover the new next-gen projects and their administration. Finally, the UI and navigation in the course differs from the Cloud product you have. If you are OK with these differences, then you will benefit from taking this course.

Duration: 8 hours
Level: Introductory

Objectives

After attending this course, attendees should be able to:
  • Configure system settings
  • Set up users and groups
  • Configure global permissions
  • Create and configure projects
  • Create issue types
  • Update workflows
  • Edit fields and screens
  • Configure project permissions and roles
  • Share project configurations

Audience

This course is designed for new Jira administrators. This includes anyone who administers Jira Software, Jira Service Desk, and/or Jira Core.

Prerequisites

  • Jira Essentials course or equivalent experience using Jira - you should have a basic understanding of projects, issues, issue types, and workflow.
  • You should know the basics of using the Jira application(s) you have - Jira Software, Jira Service Desk, and/or Jira Core.
  • Optional - Getting Started with Jira Software course - if you use Jira Software.

Topics

  • System settings
  • User and group management
  • Configuring global permissions
  • Project creation and configuration
  • Issue types
  • Workflows
  • Fields and screens
  • Project permissions and roles
  • Sharing project configurations
  • Introduction to schemes

What is On Demand format?

On Demand courses are great if you like to learn on your own, at your own pace, and you want to get started right away. They include the same content and hands-on labs as our instructor-led classes, and you can access the recordings and demos for up to 30 days from your date of purchase. You can pause, skip and replay as much as you like. You’ll also get access to your own lab environment for a 24-hour timeframe to perform guided exercises.

With On Demand courses, your training is available immediately and expires 30 days from the time of purchase (no exceptions​)​. If you aren't sure when you'll start your course, we recommend that you buy training credits! With training credits you can redeem your courses whenever you want within that 1 year. While the 30 day clock still remains, you choose when to trigger the clock by choosing when to purchase your class!

Important Note: Once you use your training credits to buy an On Demand course, the 30 day clock begins on that date.

Setup Requirements

Students use an individual virtual lab machine for hands-on exercises. This requires access to a fast broadband Internet connection with a capable computer.

Please review our Technical FAQ sections page here.

Description

In this course, you learn the most important tasks to set up a new Jira instance (Jira Software, Jira Core or Jira Service Desk). You get hands-on experience performing the administration tasks that are common to all three Jira applications.

Topics include a solid introduction to the following areas of Jira Administration: user management, global and project permissions, project roles, and the configuration of issue types, workflows, and screens. You also learn how to share project configuration by taking advantage of the power of schemes. The course includes a variety of business use cases to assist you in understanding Jira administration, and best practices are emphasized for each topic.

Click on the "Course Resources" tab to access your Virtual Lab.

Important

  • Plan your lab time - you have only 24 consecutive hours to complete all of the exercises.
  • Please complete the survey to let us know how your course went.

Duration

8 hours

This class is offered in various formats:

On Demand
Team Virtual
Team Onsite

Before you Purchase: If you're not sure when you'll start your On Demand course, purchase it using training credits instead. Otherwise the 30-day clock starts ticking when you purchase from here.