Using Confluence for Documentation and Knowledge Bases

Using Confluence for Documentation and Knowledge Bases

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Summary

Using Confluence for Documentation and Knowledge Bases

Get up to speed with useful techniques to present documentation-type content. Learn how to use in-built Confluence functionality to surface relevant documentation, standardize your content using templates and blueprints, and ensure your content is easy to both manage and consume. Set up a knowledge-base in Confluence for self-service support for customers in Jira Service Desk.

Audience

Confluence Administrators, Jira Service Desk Administrators

Topics

  • Building a documentation space
  • Templates, blueprints and space settings
  • Create a knowledge base using Jira Service Desk and Confluence
  • Duration

    61 minutes