Jira Essentials (Public Virtual)

Jira Essentials (Public Virtual)


In this course, attendees learn how Jira is organized and gain hands-on experience working with the Jira application by performing the most common tasks.

Attendees work through real-life scenarios using a preconfigured instance of Jira. By logging in to Jira as users with various job roles and Jira roles, attendees gain an understanding of who typically performs which tasks and why. After attending this course, attendees will learn the basics of managing and tracking team issues and projects. They will return to their jobs with increased confidence and a better command of often-used Jira features.

Level:  Introductory


3.5 hours


After attending this course, attendees should be able to:

  • Create a Jira issue and progress it through the workflow
  • Monitor the issue status as it flows through the workflow using search
  • Describe how issues are categorized in Jira
  • Save a search to simplify status requests
  • Modify existing issues, changing priority and assignees
  • Update multiple issues in one operation to align with changing business requirements
  • Use versions to coordinate a product release
  • Communicate progress of project tasks using the Jira dashboard. 


This course is designed for novice or new Jira users, product managers, project administrators, Jira application admins, and system admins. Jira experience or issue tracking systems is not required. This class is a prerequisite for all other Jira courses.




  • What is Jira?
  • Jira roles
  • Navigating Jira
  • Issues Hierarchy
  • Managing Issues
  • Workflow Concepts
  • Version management

What is Public Virtual format?

Enjoy real-time interaction with an instructor and students from other companies in our public classes. We offer them virtually, and you join a WebEx session at a scheduled time. No travel is required - you can join from wherever you want, as long as you have a good Internet connection. You’ll also get access to your own lab environment during the class to perform guided exercises. You’ll have access to course materials prior to class so you can take notes during class, and they’re a great reference after the session..

Setup Requirements

Each student uses an individual virtual lab machine for hands-on exercises and must be prepared and able to access a fast broadband Internet connection with a capable computer. We provide the classes through WebEx.

Please review our Technical FAQ sections page here.

Upcoming Classes

Jan 8
8:30 AM - 12:00 PM
Pacific Standard Time
$ 500.00 USD
Jan 15
8:30 AM - 12:00 PM
Greenwich Mean Time
$ 500.00 USD
Jan 22
8:30 AM - 12:00 PM
Pacific Standard Time
$ 500.00 USD